Welcome to Flezex. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from Flezex, you agree to comply with these Terms.
If you do not agree, do not use this website.
2. Eligibility
You must be at least 18 years old to make purchases.
By using this site, you confirm that all information provided is accurate and complete.
3. Products & Services
Flezex sells food products including but not limited to roasted makhana and related items.
We reserve the right to:
Modify product pricing
Discontinue products
Change packaging or product specifications
Without prior notice.
4. Orders & Payments
All orders are subject to availability.
We reserve the right to cancel any order at our discretion.
Payment must be completed before dispatch.
In case of pricing errors, we may cancel the order and refund the amount.
5. Shipping Policy
Orders are processed within 2–5 business days.
Delivery timelines may vary based on location.
Flezex is not responsible for delays caused by courier partners or force majeure events.
6. Returns & Refunds
Due to the nature of food products:
Opened or used products cannot be returned.
Refunds are only applicable in case of:
Damaged product
Wrong item delivered
Claims must be made within 48 hours of delivery with proof (photo/video).
7. User Accounts (Future Social Platform Clause)
When Flezex introduces social and e-commerce features:
Users are responsible for content posted.
No illegal, abusive, defamatory, or misleading content allowed.
We reserve the right to suspend or terminate accounts without notice.
8. Intellectual Property
All logos, branding, product images, designs, and content belong to Flezex.
Unauthorized reproduction, resale, or misuse is strictly prohibited.
9. Limitation of Liability
Flezex shall not be liable for:
Indirect or incidental damages
Allergic reactions due to food sensitivity
Misuse of products
Customers are responsible for checking ingredients before consumption.
10. Privacy
Your personal information is handled according to our Privacy Policy.
11. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in [Insert Your City, Bihar].
12. Changes to Terms
Flezex reserves the right to update these Terms at any time. Continued use of the website means you accept
